Terms of Service

Last updated: 15th January 2026

Acceptance of Terms

Welcome to urbanclarionis. These Terms of Service ("Terms") govern your use of our website located at urbanclarionis.top and our vendor management system analysis services provided by urbanclarionis SARL, a company registered in Luxembourg with registration number RCSB379152 ("Company", "we", "our", or "us").

By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our website or use our services.

These Terms constitute a legally binding agreement between you and urbanclarionis. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

Description of Services

urbanclarionis provides professional vendor management system analysis and comparison services to businesses. Our services include but are not limited to:

  • Comprehensive analysis and comparison of vendor management platforms
  • Custom requirements assessment for businesses
  • Implementation guidance and roadmap development
  • Consultation services related to vendor management systems
  • Research and documentation of platform capabilities

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice. We also reserve the right to impose limits on certain features or restrict access to parts or all of our services.

User Obligations

By using our services, you agree to comply with all applicable laws and regulations. You are responsible for ensuring that your use of our services does not violate any applicable law or regulation in your jurisdiction.

Prohibited Uses

You agree not to use our services:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with or circumvent the security features of our services

Account Responsibilities

You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account or any other breach of security.

Intellectual Property

The content, organisation, graphics, design, compilation, magnetic translation, digital conversion, and other matters related to our website and services are protected under applicable copyrights, trademarks, and other proprietary rights.

All content on our website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, is the property of urbanclarionis or its content suppliers and is protected by Luxembourg and international copyright laws.

You may not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit any portion of our services, use of our services, or access to our services without our express written permission.

Service Reports and Analysis

All reports, analysis, and recommendations provided as part of our services remain the intellectual property of urbanclarionis. Clients receive a licence to use these materials for their internal business purposes only.

Service Terms and Payment

Service terms, including scope, timeline, and pricing, are agreed upon individually with each client through our consultation process. All service agreements must be confirmed in writing.

Payment Terms

  • Payment terms are specified in individual service agreements
  • All prices are quoted in Euros (EUR) unless otherwise specified
  • Payment is due according to the terms specified in your service agreement
  • Late payment may result in suspension of services
  • All fees are non-refundable except as required by law

Cancellation

Either party may terminate services according to the terms specified in the individual service agreement. Cancellation terms and any applicable refund policies are outlined in your specific service contract.

Limitation of Liability

To the fullest extent permitted by applicable law, urbanclarionis shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability to you for all damages, losses, and causes of action (whether in contract, tort, or otherwise) shall not exceed the amount paid by you to urbanclarionis for the specific service giving rise to the claim during the twelve (12) months preceding the claim.

We provide our analysis and recommendations based on available information and industry expertise. However, we make no guarantees regarding the performance, suitability, or outcomes of any vendor management systems we analyse or recommend.

Professional Services Disclaimer

Our services constitute professional opinions and recommendations based on our expertise and research. The final decision regarding vendor management system selection and implementation remains solely with the client. We are not responsible for implementation outcomes or system performance.

Disclaimers

Our website and services are provided on an "as is" and "as available" basis. urbanclarionis makes no representations or warranties of any kind, express or implied, as to the operation of our services or the information, content, materials, or products included on our website.

We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We do not warrant that our services will be uninterrupted, timely, secure, or error-free.

The information on our website may contain technical inaccuracies or typographical errors. We reserve the right to make changes, corrections, and improvements to our website and services at any time without notice.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Luxembourg, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Luxembourg.

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

Indemnification

You agree to defend, indemnify, and hold harmless urbanclarionis and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to legal fees).

This indemnification applies to claims arising from: (a) your use of our services; (b) your violation of these Terms; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (d) any claim that your use of our services caused damage to a third party.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use our services will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive termination, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

You may terminate your use of our services at any time by discontinuing your use of our website and services. If you have an active service agreement, termination terms are governed by that specific agreement.

Severability

If any term or provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, such invalidity, illegality, or unenforceability shall not affect any other term or provision of these Terms or invalidate or render unenforceable such term or provision in any other jurisdiction.

Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the sole and entire agreement between you and urbanclarionis with respect to your use of our website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties.

Contact Information

If you have any questions about these Terms of Service, please contact us:

urbanclarionis SARL
Boulevard Royal 7
1967 Luxembourg City, Luxembourg
Email: legal@urbanclarionis.top
Phone: +352 23706237